ChatGPT has alarmed high school teachers, who worry that students will use it—or other new artificial-intelligence tools—to cheat writing assignments. But the anxiety doesn’t stop at the high school level. At the prestigious Wharton School of Business at the University of Pennsylvania, professor Christian Terwiesch wonders what AI tools mean for MBA programs.
This week, Terwiesch released a research paper where he documents how ChatGPT conducts the final exam of a typical MBA core course, Operations Management.
The AI chatbot, he WRITES“does an outstanding job on basic operations management and process analysis questions including those based on case studies.”
It has drawbacks, he said, including handling “more advanced process analysis questions.”
But ChatGPT, he determined, “should have received a B to B- grade in the exam.”
Elsewhere, it also “does well in preparing legal documents and some believe that the next generation of this technology can even pass the bar exam,” he said.
trouble, ChatGPT is “just new,” as billionaire entrepreneur Mark Cuban noted this week in an interview with No Bots, an AI newsletter. He added, “Imagine what GPT 10 looks like.”
Andrew Karolyi, dean of the SC Johnson College of Business at Cornell University, agreed, speaking of Financial Times this week: “One thing we all know is that ChatGPT is not going away. If anything, these AI techniques will continue to get better and better. Faculty and university administrators should to invest in educating themselves.”
That’s especially true of the software giant Microsoft thinking a $10 billion investment in OpenAIthe adventure behind ChatGPT, after an initial $1 billion investment several years ago. and Google Parent Alphabet responded by plowing resources into both devices to answer the challengewhich it fears undermined its search dominance.
So people will use these tools, like it or not, including MBA students.
“I have in my mind that AI will not replace people, but people using AI will replace people,” said Kara McWilliams, head of ETS Product Innovation Labs, which offers a tool that can identify the responses made in AI. , told the Times.
Terwiesch, in introducing his paper, noted the impact of electronic calculators in the corporate world—and suggested that something similar could happen with tools like ChatGPT.
“Before the introduction of calculators and other computing devices, many companies employed hundreds of employees whose job was to manually perform mathematical operations such as multiplication or matrix transformation ,” he wrote. “Obviously, such tasks are now automated, and the value of the associated skills is greatly reduced. Likewise, any automation of the skills taught in our MBA programs may reduce the value of an MBA education.”
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