Google CEO says ‘things can go wrong’ with chatbot launch

Google is slowly releasing chatbot Bard to the public, but the company’s CEO just warned employees that even though thousands of people have already tested the AI, it may still have a lot of problems.

“Even after all this progress, we’re still in the early stages of a long Al journey,” Pichai wrote in a Tuesday memo to employees, according to CNBC. “As more people start using Bard and test its capabilities, they will surprise us. Things will go wrong.”

Until now, Google has kept interactions with Bard limited to select testers, including about 80,000 Google employees, according to Pichai. But on Tuesday the company announced it was launching beta testing with thousands of users in the US and UK who joined the waitlist, with languages ​​other than English to be added over time.

“We take a responsible approach to development, including inviting 10,000 trusted testers from diverse backgrounds and perspectives, and we continue to welcome all feedback at hand comes our way. We will learn from it and continue to iterate and improve,” Pichai wrote to employees.

It appears that the more widely available Bard has run into a hiccup. Hong Kong-based security researcher Jane Manchun Wong writes in the Twitter It’s Tuesday asked Bard whose side it will choose in the antitrust case against Google filed of the US Department of Justice, and it immediately sided with the government.

“Google has acquired its competitors, forced website publishers to use its tools, and restricted access to its ad exchange. These actions harm consumers and stifle innovation in the digital advertising,” Bard replied. “I hope the court will find favor with the Department of Justice and order Google to take steps to break its monopoly.”

A Google spokesperson said luck that Bard is still in its early stages and its purpose is to provide users with multiple views.

“Because LLMs like Bard train content that is available to the public, they can show positive or negative views of specific politicians, celebrities or other public figures, or even engage on the views of certain areas of controversial social or political issues in their responses,” said the spokesperson. “As we have said, Bard may sometimes provide inaccurate or inappropriate information that does not represent the views of Google and Bard should not respond in a way that endorses a particular subjective view. topics.”

Google was caught flat-footed with the release of Open AI’s ChatGPT, which has taken the internet by storm in the past few months with a huge investment in Microsoft, which included it in its Bing search engine. Google has been pouring money into AI research for years, but ChatGPT is pressing to bring its product to market quickly.

“There are other companies taking shots at us saying we’re late to the market. We’ve missed the AI ​​boat,” Google Cloud CEO Thomas Kurien reportedly said in a leaked audio record about the company’s nay-sayers. “I tell you this is the very first minute of a new game, and the game is never over in the first minute.”

But even Google’s soft rollout isn’t without its fair share of flaws. In a promotional video released by the company, Bard inaccurately answered a question about James Webb Space Telescope, and the mistake cost the company $100 million in market value. Other chatbots including ChatGPT have also answered questions inaccurately, and displayed other disturbing behavior, at times suggested a reporter that he was unhappy in his marriage and had to leave his wife.

Bard opened to limited public users more than a month after Microsoft’s Bing AI bot was created and about four months after OpenAI’s proprietary ChatGPT began rolling out. But Google was the first to announce its use of AI office supplies such as Google Docs and Gmail. Microsoft says it will introduce bot versions of its Office products including powerpoint presentations and word documents in the same week. OpenAI, meanwhile, has launched a version of ChatGPT for business and a new and improved version of chatbot technology, GPT-4 which is powered by ChatGPT and Microsoft Bing search.

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